Your privacy matters
At ProStik Solutions, we are committed to protecting your privacy. This page explains how we handle your information. Please read it carefully to understand your rights and our practices.
Information we collect
ProStik Solutions is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us online, by phone, or through text messaging. By using our website or providing your information, you agree to this Privacy Policy.
We may collect the following information when you request services, submit a form, or communicate with us:
- Name
- Phone number
- Email address
- Service and appointment details
- Information you voluntarily share to help us coordinate your service
- Messages you send to us (including through SMS)
Payments: We do not collect or store payment information on our website. Any payments are handled securely through separate, trusted processors.
How we use your information
We use your information to:
- Schedule and manage appointments
- Confirm, remind, and update you about services
- Provide customer support
- Improve our services and operations
- Meet legal, regulatory, and compliance obligations
We do not sell or rent personal information.
Hipaa & health information
ProStik Solutions handles any health-related information in accordance with applicable privacy laws, including HIPAA where required. We limit access to personal information to authorized team members and partners who need it to perform services. If you ever have questions about how your health information is handled, please contact us using the information below.
Text messaging (sms) policy
When you provide your phone number, you may receive SMS messages related to:
- Appointment confirmations
- Appointment reminders
- Service updates
- Customer support
Message and data rates may apply.
You may opt out at any time:
- Text STOP to cancel
- Text HELP for assistance
We do not send promotional or marketing texts without your prior consent (where required by law). We do not share your mobile number with unrelated third parties for marketing purposes.
Protecting your information
We use reasonable administrative, technical, and physical safeguards designed to protect your information from loss, misuse, or unauthorized access. No security system is perfect, but we continually work to improve our safeguards.
Sharing of information
We may share information only when necessary:
- With trusted service providers who help us operate our business
- With labs, healthcare partners, or delivery services when needed to fulfill services (as permitted by law)
- To comply with legal or regulatory requirements
- To protect our rights, property, and safety or that of our clients
We do not sell personal data.
Cookies & website analytics
Our website may use basic analytics or cookies to understand traffic and improve the user experience. You can disable cookies in your browser settings.
Data retention
We retain information only for as long as necessary to:
- Provide services
- Meet business and legal requirements
- Maintain accurate records
When no longer needed, information is securely deleted or anonymized.
Links to other websites
Our website may include links to third-party sites. We are not responsible for their privacy practices.
Children’s privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13.
Your rights
You may request to:
- Access your information
- Correct inaccurate information
- Request deletion where legally permitted
- Opt out of text messaging at any time
Contact us using the information below to submit a request.
Updates to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.
Contact us
If you have questions about this Privacy Policy or our data practices, please contact:
ProStik Solutions
Email: Lcallen@ProStikSolutions.com
Phone: 734-600-6440
Last updated 1/1/2026